Reception Manager
Full Time Jobs @RHR Agency in Front Desk , in Hospitality , in Jobs Overseas ShortlistJob Detail
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Job ID 1128
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Career Level Middle Management
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Experience 1 Year
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Gender Any Gender
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Qualifications Certificate
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Sector Hospitality
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Accommodation Yes/Plaid by Employer
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Transport Benefits Yes/Plaid by Employer
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Meal Benefits Yes/Plaid by Employer
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Uniform Benefits Yes/Plaid by Employer
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Local Language It's a Plus
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English Language It's Required
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Computer Skills Job Specific Software
Job Description
- managing general reception activity, to include attending to the needs of all visitors to the organisation, telephone answering, managing communications in to the organisation, making appointments, filing, data entry and assisting in the management of communications and diaries, assisting with travel arrangements/organisation and all general reception and telephone duties
- ensuring that the team understands the importance of the team’s role and its impact on the organisation and its clients/customers
- recruitment and training of team members, subject to agreed criteria
- performance and development of the team
- reporting on a regular basis
- developing plans for team activities to include methods of achieving agreed targets and improvement.
- prepare and agree individual action plans and targets for all team members
- assist in the development and preparation of the organisation’s strategy and general reception
- prepare and agree presentations and proposals
- delegate authority and responsibility to team with supervision, accountability and review
- maintain contact with clients/customers for feedback and to obtain client/customer satisfaction information
- set an example for team members of commitment, activities, work ethics and habits and personal character
- maintain accurate records as directed
- control expenses to meet agreed budgetary controls
- adhere to all organisation policies and procedures
- interact and co-operate with all members of the organisation, its suppliers and clients/customers
Required skills
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